Terms & Conditions

The Creek Company Return Policy:

New and unused items may be returned for a full refund (excluding shipping charges) within 30 Days of purchase. You must call 970-879-5221 ext. 300 for a return authorization # prior to the return. All inflatable products may be subject to a 20% restocking fee, please call for details. Please use all original packaging when returning an item and be sure to include a copy of your Order Confirmation.

The Creek Company Warranty Policy:

All Creek Company products are guaranteed against defects in Material and Workmanship for the life of the product to the Original owner. This does not cover damage due to misuse, abuse, neglect or normal wear & tear.

That being said, the 'Lifetime' of the product (not the owner) must be understood. The warranty will only become effective after the warranty card has been filled out by the original purchaser and returned to the Creek Company. New purchases can also be registered on the Creek Company website Warranty Form page. All products have a usable 'Lifespan'. If maintained, used and stored properly, all Creek Company pontoon boats, float tubes and fishing accessories should last many years. The warranty does not apply to boats that have been modified, left outside or transported fully inflated. Any defective item(s) shall be replaced after the said item(s) have been returned to the Creek Company warranty dept. for inspection.